About BFY
Our people, services, and capabilities are all aligned to one shared goal – delivering exceptional results for our clients. It’s for this reason that we’ve gained a market-leading reputation in Energy and Utilities.
Ian Barker
Managing Partner
Working with us
Knowledge and experience you can count on
Our position in the market is due to our ability to solve the most intractable challenges our clients face, creating new opportunities for them to increase their profitability.
Whatever needs unlocking to enable you to deliver your financial commitments, we have the knowledge, experience and expertise required.
Here's a bit more about us:
- Founded in 2004
- Headquartered in Nottingham
- Independent, privately owned UK company
- Expertise in Energy, Water, and Financial Services
- Work with around 75% of UK Energy suppliers
- Recognised as a Great Place To Work
- Listed as one of the UK's Best Workplaces in Consulting and Professional Services
Working with us
Dedicated to helping you succeed
A great company culture is something that is very important to me. You spend a lot of time at work, so you need to know you will enjoy being there. BFY has a great culture with a friendly and family-like approach, which is focussed on delivering exceptional results for our clients. Jonathan Paton Senior Manager
Case Studies
Celebrating our clients’ success
Challenger supplier reduces debt book by ~£30m with improved processes and new campaigns
Challenger energy supplier facing ~£75m debt book increase due to inefficient processes, a lack of collection campaigns, and little progress towards Ofgem smart meter install targets.
Identifying a ~£1m cost avoidance opportunity in a large supplier's customer migration
We supported a large energy supplier with the migration of its customer base to a new system provider. As this was a background migration, we helped the supplier to cleanse their existing customer data, ensuring that any potential risks were recognised in advance and managed effectively.
Accelerated M&A process on behalf of a Senior Secured Creditor
We deployed our accelerated M&A team to conduct due diligence analysis of the domestic retailer, modelling the business, and customer book, at pace to prepare for all disposal options.
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Latest News
Insight from industry experts
Price Cap falls again to £1,568 - and more changes are coming
Ofgem’s headline Price Cap has decreased by £122 (7%) in today’s announcement (24 May), falling to its lowest level since October 2021, at £1,568 for a typical Direct Debit customer. However, we know this isn’t a real bill value that customers experience.
Winter Preparedness - Is it time for a Debt Health Check?
Given the £bn increases in unsecured debt and Direct Debit failures over the past year, suppliers have an opportunity to re-assess how they're set up to deliver customer outcomes. Leveraging this understanding is key to take control in such a challenging macro environment - see how improvements can be brought to life in this blog.
Suppliers can realise potential of dynamic tariffs with customer clarity
Is your understanding of customer segments deep enough to realise the true impact of dynamic pricing, and innovative tariffs? We show where the opportunities lie here.