BFY Group are delighted to be partnering with E.ON Next to deliver their Limitless Leadership Development programme.
We're halfway through the programme, achieving a 43% uplift in leadership capability so far across E.ON Next's customer service teams. Our immersive approach has combined leadership theory with practical, hands-on coaching, moving beyond traditional learning and development methods.
Over 16 weeks, participants from E.ON Next have received focused support, with only 16 hours spent in the classroom and 96% of the training taking place 'on the job.' BFY's leadership coaches have been fully integrated into E.ON Next's daily customer service operations, ensuring real-time learning and immediate impact.
Alongside the improvement in leadership capability, the Limitless programme has empowered E.ON Next's leaders, and also enhanced their daily work experience, setting them up for long-term success at E.ON Next.
See the video here for a behind-the-scenes look.
Going through this programme made me realise I’ve not focused on personal development for 10 years. In the days that have followed I’ve already tweaked my approach to certain situations and forced myself to devote quality time to my future career planning.
Head of Department
E.ON Next
I am absolutely loving this programme - I have so much more confidence and I'm learning all kinds. It's really helping me to be a better leader for my team.
Team Leader
E.ON Next
The coaches I have are fantastic. The mentorship that I've been given from them is fantastic. They're really constructive with their feedback, and they're always happy to help and check in on you.
Operations Manager
E.ON Next
Real sector experience to drive an exceptional service culture
At BFY Group, our leadership coaches hold market-leading operational experience in customer-focused roles, at some of the largest suppliers in Energy and Utilities.
It’s the not-so secret sauce behind our Leadership & People Excellence offering, providing a unique, immersive opportunity to develop on-the-job, with leaders who’ve seen and overcome challenges like yours.
Having worked in operational leadership roles within energy myself, I can really relate to the challenges that our Leadership Excellence clients face on a day-to-day basis. I'm incredibly passionate about this programme and the results it's delivering.
Kev Brown
Senior Manager
Contact Ian Barker if you'd like to know more about our Leadership & People Excellence offering.
About BFY Group:
BFY Group is the trusted consultancy for change in Energy, Utilities, and Private Equity. We're recognised as one of the UK's Leading Management Consultants by the Financial Times, and one of the UK's Best Workplaces by Great Place To Work. Our team holds market-leading experience in our core sectors, offering a unique blend of insight and practical know how, which empowers our clients to achieve exceptional results.
Ian Barker
Managing Partner
Ian shapes the BFY vision and inspires our team to bring it to life, while remaining central to complex client engagements in Strategy, Commercial, and Operations.
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