Specialisms

• Sales and Commercial
• Operations
• B2B Energy Solutions

Leading strategic client relationships and engagements, Hannah strives to ensure clients gain significant value and benefits and from the work we deliver and uses her breadth of experience to help solve clients most challenging problems.

Hannah has 25 years’ experience in energy retail, holding a variety of P&L leadership roles at E.ON and British Gas Business, covering sales, commercial, customer ops and field-based engineer teams​.

This includes:

• Director EVs (E.ON UK)
• Head of Corporate Sales and B2B TPI Channels (E.ON UK)
• Head of Route to Market – B2B Solutions (E.ON UK)
• Head High Value Customer Management and Complaints (British Gas Business)
• Head of Connections and Metering (British Gas Business)
• Head of SME Sales (E.ON)

Hannah specialises in leading complex and strategic transformation programmes, with a focus on enhancing commercial outcomes.

Hannah's achievements include:

• Spearheading the launch of E.ON Drive into the UK market – overseeing the installation, maintenance, and provision of charging solutions for end users through B2B customers and public charging infrastructure, including the delivery of E.ON's first Ultra-Fast Charging stations in the UK.
• Leading the transformation of SME sales team culture and performance, resulting in achieving the No. 1 market share position. This involved embedding a value-based strategy, introducing customer-focused segmentation, implementing sales tools, and reducing customer acquisition costs.
• Design Lead for a major B2B re-platforming programme and operating model transformation, coordinating cross-business inputs, strategic decision-making, and planning around design, delivery, and readiness activities.
• Leading the strategic review and transformation of a B2B TPI channel, implementing a redesign of organisational roles, processes, and performance management to drive significant improvements in both customer and commercial outcomes, alongside launching solution sales initiatives.